Ordering Center

Fleet Customer Services Group

The Fleet Customer Services Group is a centralized group committed to handling all inquiries, production and distribution issues for Commercial and Daily Rental Fleet Accounts. Detailed contact information and hours of operation are as follows:

Hours of operations: Monday - Friday 7:00 AM to 4:00 PM (CST)

Please use the following links to Submit a Case or to View/Track your open Cases or use the "Customer Support" menu above.

By telephone: 1-800-732-2798.

The Team
John Melanson
Fleet Customer Support Analyst
Shierylen Inton
Fleet Customer Services Analyst
Patricia Rawling
Fleet Customer Services Analyst
David Brody
Fleet Operations Manager

Fleet Sales Group

Name Title Phone
Tom DeLuise National Fleet Sales Manager (469) 292-4842
Robert Larson Commercial Sales Support Manager (469) 292-2414

Fleet Field Managers

Manager Name Office Phone Cell Phone States Served
Tom Voll (973) 439-2602 (973) 216-1400 Connecticut, New York & New Jersey
Scott Kalina (630) 907-6418 (630) 805-3548 Illinois, Indiana, Michigan & Wisconsin
Bruce Derby (310) 293-5955 Alaska, Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington & Wyoming
Teri Crawford (816) 746-2143 (816) 803-9382 North Dakota, South Dakota, Kansas, Missouri, Iowa, Nebraska & Minnesota
Michael Sanders (469) 292-1833 (630) 248-6921 Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Pennsylvania, Delaware & Maryland
Sharon Trapp (310) 953-6815 Ohio, Kentucky, Tennessee, West Virginia, Virginia & DC
Mark Johnson (954) 429-2080 (954) 422-2199 Georgia, North Carolina & South Carolina
John O'Donoghue (954) 429-2212 (678) 982-1257 Alabama & Florida
Scott Witt (713) 580-3373 (713) 417-2904 Texas, Louisiana & Mississippi
Paula Knox (832) 499-0893 (832) 499-0893 North Texas, Arkansas & Oklahoma

Rental Sales Group

Name Title Phone
Gene Weber Rental Sales Manager (469) 292-1746
Yesenia Diaz Fleet Repurchase Program Administrator (469) 292-2747