Ordering Center

Rent a Toyota Customer Services Group

The Fleet Customer Services Group is a centralized group committed to handling all inquiries, production and distribution issues for Commercial and Daily Rental Fleet Accounts. Detailed contact information and hours of operation are as follows:

Hours of operations: Monday - Friday 7:00 AM to 4:00 PM (CST)

Please use the following link to Submit a Case or find the respective contact below.

By telephone: 1-800-732-2798.

Regional Rent a Toyota Managers

Manager Name Region/State Served Phone
Olivia Longpre Los Angeles Region (949) 247-4676
Elizabeth Weis San Francisco Region (925) 336-0960
Jate Rademaker Portland Region (503) 367-6519
Carissa House Denver Region (720) 643-3365
Samara Haas Chicago Region (224) 281-2273
Jack Giese Cincinnati Region (513) 609-6270
Mark Olson Kansas City Region (816) 804-0622
Kimberly Guillermo-Davis New York Region (862) 485-8628
Juan Joya CAT Region (443) 422-1997
Cam Taborda Boston Region (774) 273-0176
Michael K Dean SET Region (954) 429-2568
Cody Williams SET Region (754) 349-9467
Hussein Hylton GST Region (346) 342-7653

Rental Software Providers

Provider Name Email Phone
Dealer Daily Rental DealerDailyRental@toyota.com (877) 353-2459
TSD support@tsdweb.com (978) 296-6187
Logitrac helpdesk@logitrac.com (888) 598-0887
Dealerware support@dealerware.com (855) 777-4785

Billing/Payoff Questions

Name Email Phone
Toyota Financial Services trac_lccs_payoffs@toyota.com (469) 486-5500

Rent a Toyota Team

Name Title Phone
Susan Gutierrez Dealer Fleet Manager (469) 292-6937
Greg Shono Operations Analyst (469) 292-4274
Jonathan Burns Program Analyst (469) 292-3241