Fleet Customer Services Group
The Fleet Customer Services Group is a centralized group committed to handling all inquiries, production and distribution issues for Commercial and Daily Rental Fleet Accounts. Detailed contact information and hours of operation are as follows:
Hours of operations: Monday - Friday 7:00 AM to 4:00 PM (CST)
Please use the following links to Submit a Case or to View/Track your open Cases or use the "Customer Support" menu above.
By telephone: 1-800-732-2798.
| The Team | ||||
|
John Melanson Fleet Customer Support Analyst |
Shierylen Inton Fleet Customer Services Analyst |
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Patricia Rawling Fleet Customer Services Analyst |
David Brody Fleet Operations Manager |
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Fleet Sales Group
| Name | Title | Phone |
| Tom DeLuise | National Fleet Sales Manager | (469) 292-4842 |
| Robert Larson | Commercial Sales Support Manager | (469) 292-2414 |
Fleet Field Managers
| Manager Name | Office Phone | Cell Phone | States Served |
| Tom Voll | (973) 439-2602 | (973) 216-1400 | Connecticut, New York & New Jersey |
| Scott Kalina | (630) 907-6418 | (630) 805-3548 | Illinois, Indiana, Michigan & Wisconsin |
| Bruce Derby | (310) 293-5955 | Alaska, Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington & Wyoming | |
| Teri Crawford | (816) 746-2143 | (816) 803-9382 | North Dakota, South Dakota, Kansas, Missouri, Iowa, Nebraska & Minnesota |
| Michael Sanders | (469) 292-1833 | (630) 248-6921 | Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Pennsylvania, Delaware & Maryland |
| Sharon Trapp | (310) 953-6815 | Ohio, Kentucky, Tennessee, West Virginia, Virginia & DC | |
| Mark Johnson | (954) 429-2080 | (954) 422-2199 | Georgia, North Carolina & South Carolina |
| John O'Donoghue | (954) 429-2212 | (678) 982-1257 | Alabama & Florida |
| Scott Witt | (713) 580-3373 | (713) 417-2904 | Texas, Louisiana & Mississippi |
| Paula Knox | (832) 499-0893 | (832) 499-0893 | North Texas, Arkansas & Oklahoma |
Rental Sales Group
| Name | Title | Phone |
| Gene Weber | Rental Sales Manager | (469) 292-1746 |
| Yesenia Diaz | Fleet Repurchase Program Administrator | (469) 292-2747 |